Terms of Use

Acceptance of Terms

YOUR USE OF REY Technologies IS SUBJECTED TO THE FOLLOWING TERMS AND CONDITIONS. PLEASE READ OUR TERMS AND CONDITIONS CAREFULLY. BY USING THIS WEBSITE OF REY Technologies, YOU ARE DEEMED TO AGREE & ACCEPT OUR TERMS AND CONDITIONS AND PRIVACY POLICY.

REY Technologies reserves the sole right to change these Terms & Conditions and Privacy Policy any time. You need to check periodically for any changes made in our Terms. Using this website after we make any alteration to the Terms & Conditions means you agree to accept the changes, we are not responsible whether or not you review them. Do not use this website if you choose not to accept and abide by these Terms & Conditions at any time.

REY Technologies provides drafting & customisation services (collectively, hereinafter referred to as “SERVICES”) subject to any customer’s or buyer’s (hereafter referred to as “CLIENT”) acceptance of and compliance with the Terms and Conditions (hereinafter referred to as “Terms”) and the terms and conditions of the Service Level Assurance Agreement (hereafter referred to as “SLA”) outlined below:

Service Terms

The Terms of the Agreement will commence on the date the Client enrolled for our Services and will end when terminated by either party in accordance with the Terms and SLA.

Description of Service

REY Technologies may provide Client with one or more services, included but not limited to, following: CAD Customization/Automation, Drafting Services. Unless explicitly stated otherwise, any new feature that augments or enhances the Services shall be considered to be part of the Services. REY Technologies reserves the right to modify, suspend or discontinue the Services (or any part thereof), based on non-cooperation, non payment, or unwanted delay from client, at any time, without notice. Client expressly agrees that Client, or any related third party, shall not hold REY Technologies or its suppliers liable for any losses, damages or consequences whatsoever from such modification, suspension or discontinuation of the Services.

Projects Terms

All estimates/quotes are based on our understanding of your requirements and as per given time-frame. Any changes to the functionality including micro-improvements, may incur additional costs accordingly. Please ensure and clarify our understanding in a face to face meeting.
By accepting a quote, you agree to and accept the terms and conditions of REY Technologies. Acceptance can be verbal, by email, payment of Initiation, signing a quote.
Clients to ensure that we have included all requirements in the quotes/proposals/estimates and that we fully understand their requirements. Clients must provide us with clear guidelines along with the flow or specific details they may require. When such details are not provided, we will proceed with our understanding of the requirements and quote accordingly. At a later stage, if a discrepancy arises, it may lead to additional costs to accommodate the changes. Thus, it is essential that you clarify every aspect of your website development and ensure that you have been quoted on the right requirements.
Any complexity related to specific tasks, must be advised in advance and included in the proposal for costing purposes. We operate in good faith and rely on our clients to disclose the full picture at the time of quotation. Any discrepancy arising due to unclear requirements will not be borne by REY Technologies.
There are limited man-hours allocated to each task including Project Management and Digital Strategist/Business Analyst. Minor changes may be included within the allocated hours. This will be analysed on a case-by-case basis.
Synapse Worldwide will make every effort to complete the project/changes in the given time-frame. Reasonable delays are accepted if functionalities are redefined or modified.
Any delays at client’s end, may delay the project and proposed time-frames and may incur additional costs.
Any bugs (programming errors) reported during or just after the development does not attract additional charges.
Any re-work on an already completed task will attract additional charges. Any changes in the design after the design approval will incur additional charges.
Any modifications requested during the development or after the Go-Live approval will incur additional charges. All additional work, over and above the estimates is charged separately. Under no circumstances will REY Technologies be liable for any delays caused by change in the project brief.
REY Technologies offer packages in co-ordination with third party providers. Changes to the third party provider’s rules and policies may ultimately effect the services we provide or the terms and conditions herein.
The client must recognize that at times there may be unforeseen circumstances that will delay the development process, particularly with reference to the integration of third party software. We will try our best to complete the project as agreed in the proposal. As long as it is within a reasonable period, the client agrees not to penalize us for any genuine delay, when every effort to keep the project on the proposed schedule is taken.
Notwithstanding any other provision in the agreement, in consideration of the Customer entering into this agreement with REY Technologies, upon full payment of any outstanding invoices, REY Technologies will grant an unconditional license to the Customer.
All communications/correspondences are generally done via emails. It is client’s responsibility to keep us updated with their relevant email addresses.

Payment of Accounts

A deposit may be required from a new client before any work is carried out. In all cases, any costs incurred by REY Technologies on behalf of the client are payable in advance and are non-refundable. It is the REY Technologies’ policy that any outstanding accounts for work carried out by REY Technologies or its affiliates are required to be paid in full, no later than 30 days from the date of the invoice unless by prior arrangement with REY Technologies. If accounts are not settled or REY Technologies has not been contacted regarding the delay, access to the related service may be denied.

Support requests need to be sent via email to satishrajdev@gmail.com

Any urgent tasks will be charged separately.

Ongoing term: For any reason if the Client decides to terminate an on-going maintenance package then they will need to pay the balance amount of the remaining months.

REY Technologies reserves the right to terminate annual maintenance at anytime with written notice to the Client.

Non-Disclosure

We (and any subcontractors we engage) agree that we will not at any time disclose any of your confidential information to any third party.

Consequential Loss

We shall not be liable for any loss or damage which you may suffer which is in any way attributable to any delay in performance or completion of our contract, however that delay arises.

Disputes, Liability & Indemnity

In an event of a dispute, REY Technologies reserves the right to charge the client in full for the work done as well as for the resources spent in managing the dispute. In such an event, REY Technologies reserves the right to charge the client without honoring any discounts that were previously honored in good faith. Under no circumstances will REY Technologies be liable for any damages arising from misrepresentation or misinformation.

REY Technologies reserves the right to refuse service to any client, if these are not aligned with our business operating principles and policies.

REY Technologies provides its services as is, without any guarantees on security or other issues leading to loss of data, sale or reputation. Relationship of REY Technologies with its suppliers, partners and sub-contractors is of an independent nature. None of the parties have any power, right or authority to interfere or bind the other or assume or create any obligation or responsibility, whether expressed or implied, on behalf of the other or in the other’s name.

Severance

If any of these terms and conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such term or condition shall be severed and the remaining terms and conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the law of India and you hereby submit to the exclusive jurisdiction of the Indian courts.